At Warisan138, we consider the privacy of every Malaysian member our most important responsibility. This document transparently explains how we collect, use, store, and protect your personal information.
Warisan138's Privacy Commitment
Privacy is more than a document — it is a value we uphold and practise in every aspect of Warisan138's operations
Warisan138 only collects the personal information strictly necessary to provide our services. We do not gather irrelevant data or data beyond what our operations require. We apply a "less is more" principle to every step of our data collection process.
Data MinimisationAll data transmitted between your device and Warisan138's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading financial institutions. Stored data is further secured with AES encryption at the database level.
SSL 256-bitWarisan138 will not use your data for any purpose beyond what you have consented to. Each category of data usage is clearly explained in this document, and you may withdraw consent for optional processing at any time.
Required ConsentAs a Warisan138 member, you have the full right to access, correct, transfer, or request deletion of your personal data. All data-related requests will be processed within 30 working days through our customer support channels.
Full Member RightsWarisan138 has never sold and will never sell your personal information to any third party for marketing or commercial gain. Your data belongs to you — it is not a business commodity.
Data Not SoldWarisan138 operates in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010 and relevant international data protection standards. We conduct regular privacy compliance reviews to ensure our practices remain current.
PDPA 2010Warisan138 ("we", "our platform") values the trust you place in us when using our online betting and casino platform. This Privacy Policy transparently explains how we handle your personal information — from the moment you register to the point you stop using our services.
This policy applies to all members, visitors and users of the Warisan138 platform — whether accessed via website, mobile app or any of our digital channels. It covers all services we offer, including Sports Betting (Malaysia Super League, EPL, BWF badminton), Live Casino, slots, baccarat, blackjack and the VIP Rewards programme.
By registering or using the Warisan138 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this document, please discontinue use of the platform and contact us to close your account.
When you register or use warisan138, you voluntarily provide us with the following information:
When you use the Warisan138 platform, we automatically collect certain technical information:
| Data Category | Example | How It Is Collected | Required? |
|---|---|---|---|
| Personal Identification | Full Name, IC Number, Date of Birth | Registration | Yes |
| Contact | Phone Number, Email | Registration | Yes |
| Financial | E-wallet, Bank Account | Payment Processing | Yes |
| Gaming Activity | Betting History, Winnings | Automatic | Yes |
| Technical | IP, Device, Browser | Automatic | Indirect |
| Marketing Cookies | Advertising preferences | Cookies | Optional |
Warisan138 uses your personal information solely for legitimate purposes as stated herein. We do not use your data for purposes unrelated to our services without your explicit consent.
With your consent, Warisan138 may send you information about promotions, bonuses, special offers and platform updates. You can opt out of these marketing communications at any time by updating your account settings or contacting our support team.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal information held by us:
Request a copy of all personal data we hold about you. We will process your request within 30 business days.
Update or correct any inaccurate or incomplete information in your account.
Request deletion of your data when it is no longer needed, subject to legal retention requirements.
Object to the processing of your data for direct marketing purposes. We will stop immediately.
Request your data in a machine-readable format for transfer to another service.
Request that we restrict the processing of your data while an investigation or data dispute is ongoing.
Warisan138 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.
| Data Category | Retention Period | Reason |
|---|---|---|
| Active Account Information | For the lifetime of the active account | Operational requirements |
| Financial Transaction Records | 7 years after transaction | Financial legal requirements |
| KYC Documents | 5 years after account closure | AML Compliance |
| Security Logs | 12 months | Security investigations |
| Betting History | 3 years | Compliance & Disputes |
| Communications Data | 2 years | Customer support reference |
| Analytics Cookie Log | 13 months | Usage pattern analysis |
Upon expiry of the retention period, your data will be securely deleted or anonymised so that it can no longer be linked to you personally. Anonymised data may be retained for statistical and research purposes with no privacy implications.
Warisan138 has appointed a dedicated Data Protection Officer (DPO) responsible for ensuring our platform meets all data protection requirements. If you have any questions, concerns, or complaints regarding your data privacy, please contact us through the following channels: